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Focusing on Customers’ Values

The Work

Our research into the client’s market and key success factors revealed that genuine enthusiasm, professionalism and commitment were major business drivers, yet these were not reflected in the branding or broader marketing communications.

WebEdge set to work producing a brand positioning strategy, new logo, comprehensive two-phase website, staff uniforms, new signage, full-colour info-brochures and more.

The Outcome

A fresh, professional and unified identity was applied across the client’s retail outlets to highlight the business’ value proposition: professional facilities, modern equipment, as well as highly trained, dedicated and caring staff.

The campaign was warmly embraced by the client’s community, elevated Vets4Pets’ public image and bolstered staff morale.

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